When the transaction you have done requires verification, please follow the instructions below to verify the transaction with the payment accepting unit (VTCPay). Please note that if you do not verify then: - Your transaction will also not be complete to download data. - The money is being held by the payment acceptor and is not credited to our account. - After 7 days, the money will be refunded to your account.
+Below is a sample email you will receive from the payment support unit if your transaction requires verification.
Dear Your Name Thank you for using VTC Pay service.
You just sent a payment to GPLStores
This email means that your payment transaction has been in the review process and we need more information to verify your payment. To ensure your safety and interests when making payment online via international cards, please send us: 1. The image shows the Cardholder's Name and last 4 digits of your credit card. 2. Image of your Identification Card/Passport/Driving Licence for our own collation. This information could be sent out by replying this email ([email protected]). Ex:
Should your payment transaction have no security issues; it shall be confirmed within 01 working days. Please supply requested document to verify your transaction. After 07 days without your response,VTC Pay service would automatically cancel your payment.